Design Software Support Agent
Quick facts
- Pay
- $55,000.00 - $65,000.00
- Type
- Full-time
- Location
- Virginia
- Industry
- Information Technology — 671 open jobs
- Apply
- Free to apply — never pay anyone for a job offer or visa sponsorship
Job description
Johnson, Mirmiran & Thompson is a dynamic, 100% employee-owned consulting firm with more than 2,800 professionals, providing a full range of multidisciplinary engineering, architecture, information technology, and related services to public agencies and private clients throughout the United States. JMT is currently ranked #45 on Engineering News-Record’s list of the Top 500 Design Firms.
Position summary: The Design Software Support Agent within the Design Center of Excellence (DCOE) plays a role in advancing design technology, standardization, and operational excellence across the organization. This position is responsible for assisting with the stable operation of AEC design software within the organization. This includes assisting with the installation, configuration, maintenance, support, and optimization of designated AEC design software platforms (such as Autodesk and Bentley) across the enterprise. The agent will also analyze and resolve user design software issues in a timely and accurate fashion.
Immigration sponsorship or support (e.g. H1B, F-1 CPT/OPT/STEM OPT) is not available for this position, except for qualified candidates eligible for the TN visa classification.
Compensation for this position is $55,000.00 - $65,000.00, commensurate with experience, education and certifications. The provided range is a good faith estimate based on the requirements described within the job description. We notice that we receive a wide variety of applicants and recognize that the person selected may be less experienced or more experienced. If so, the actual salary range may vary from the estimate provided.
Essential Functions And Responsibilities
- Assist, implement, and maintain policies, procedures, and associated plans for design software administration.
- Assist in migrating projects to newer software versions of design applications as needed.
- Set up, configure, and start design software, suggest appropriate hardware, and address relevant requirements.
- Assist users by providing technical support and troubleshooting within design applications.
- Assist with enforcement of design standards and best practices, regarding layering, dimensioning, text annotations, BIM/CIM, and adherence to client standards.
- Assist with preparation of training sessions and teaching materials for advancing knowledge throughout the organization.
Nonessential Functions And Responsibilities
- Perform other related duties as assigned
Required Skills
- Certification or equivalent working experience in industry-standard design software, or a degree in engineering, Information Technology, or a design-related field
- 2 years minimum experience with Autodesk Civil 3D, Bentley OpenX Design products or other engineering, architecture or construction software packages.
- Working knowledge of design and plan preparation procedures, best practices, and tools.
Preferred Experience
- Experience with Autodesk Revit, various Autodesk products, OpenRoads Designer, OpenBridge Modeler, or various Bentley products
- Associate or bachelor’s degree in engineering, architecture, computer science, technology, or related field.
- Proficiency in Bentley and/or Autodesk CADD products
- Proficiency in ProjectWise and/or Autodesk Construction Cloud (ACC)
Working Conditions
Work is performed within a general office environment. Work is generally sedentary in nature, but may require occasional standing and walking. Lighting and temperature are adequate and there are no hazardous or unpleasant conditions caused by noise, dust, etc. within the office environment.
Benefits
JMT offers outstanding opportunities for career and professional growth. We are 100% employee-owned (ESOP) and offer outstanding health care coverage and other benefits, including:
- Affordable Medical, Dental & Vision Insurance
- Company paid Life and Disability Insurance
- Paid Time Off
- Paid Holidays
- Paid Caregiver Leave Program
- 401K Retirement Plan (Traditional and Roth options)
- Employee Stock Ownership Plan (ESOP)
- Career Development Programs
- And more…
- Benefits | JMT
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected by state or federal law.
Visa sponsorship record
No public sponsorship records foundWe didn't find H-1B, H-1B1, E-3 or green card (PERM) filings under the name JMT in the Department of Labor and USCIS data. That doesn't mean the job can't be sponsored — the company may file under a different legal name, be new to sponsorship, or sponsor a visa that isn't in these datasets (for example H-2B or J-1).
Tip: ask the recruiter early, in writing, which visa they sponsor and whether they cover the legal and filing fees.
Which visas can work for this job
Occupation: Software Developers (SOC 15-1252) — estimated from the job title.
- H-1B cap-exempt employer
Regular cap-subject employer — a new H-1B needs to win the lottery in March (unless you already hold cap-counted H-1B status).
- TN (citizens of Canada and Mexico)
This kind of role may fit the USMCA profession “Computer Systems Analyst (or Engineer, for engineering-degree holders)” — it depends on the actual duties. No lottery, no cap; you need the matching degree or license.
- E-3 (Australia) and H-1B1 (Chile, Singapore)
Same degree requirement as H-1B, but no lottery and a separate quota that is rarely filled.
- O-1 (extraordinary ability)
For candidates with awards, publications, press, a high salary or critical roles at distinguished organizations. No cap, no lottery; the employer files a petition.
- STEM OPT extension (F-1 students)
Requires an E-Verify employer. We didn't find this company in the E-Verify list — ask HR.
Salary vs prevailing wage
Below Level ISoftware Developers · Virginia (state median of areas). Annual prevailing wages set by the Department of Labor (OFLC).
| Level | Prevailing wage | H-1B lottery odds* |
|---|---|---|
| Level I | $83,054 | ~15% |
| Level II | $102,336 | ~31% |
| Level III | $121,950 | ~46% |
| Level IV | $144,726 | ~61% |
This job pays $55,000 a year — below the Level I prevailing wage. For H-1B the employer must pay at least the prevailing wage, so the offer would have to go up.
* Odds are DHS projections for the FY2027 wage-weighted lottery (actual results vary by year and employer). Since the FY2027 cap season the H-1B lottery is weighted by wage level: Level I = 1 entry, II = 2, III = 3, IV = 4. The level is set by the offered wage against the prevailing wage for the occupation and worksite. Separately, a $100,000 fee for new H-1B petitions for workers outside the US was announced in 2025; as of September 2026 a federal court ruling keeps it unenforceable while appeals continue — check the current status.
Sources: U.S. Department of Labor OFLC disclosure data (H-1B/H-1B1/E-3 LCA, PERM), OFLC prevailing wage data, USCIS H-1B Employer Data Hub, E-Verify participating employers. Data loaded: LCA FY2024–FY2026, PERM, USCIS Data Hub, OFLC wages; updated 2026-10-03. Employers are matched by name, so records of companies with similar names can occasionally be mixed up. This is general information, not legal advice — talk to an immigration attorney about your case.