UAT LEAD (PLM)

Job Title: UAT Lead

Location: Sunnyvale, CA (Onsite role)

Duration: 6+ months

Visa: H1B, EAD

Important Update: Need PLM UAT Lead (Strong PLM hands-on + UAT User Acceptance Testing with business-process expertise)

Role Description:

• 10+ years of experience managing User Acceptance Testing (UAT) as a test lead for complex, highly integrated projects
• Understanding of sales and sales operations processes in consumer channel sales or similar environment is highly preferred
• Well versed in multiple styles of Release and Change Management processes including Agile/Scrum, Waterfall, and Iterative; Experience in an Agile environment is a must
• Hands-on experience with Salesforce platform is preferred
• Understanding of test automation framework design models and best practices
• Solid understanding of project management approaches, tools and phases of the project lifecycle
• Strong verbal and written communication skills with the ability to communicate at all organizational levels
• Ability to facilitate brainstorming sessions to gather lessons learned from implementation with business and BPR, and Information Technology group (IS&T)
• Excellent teamwork and ability to influence others (horizontally and vertically) to instill accountability to achieve results
• Experience working on projects for teams based outside the U.S.
• Strong level of customer focus and attention to detail
• Ability to thrive in an ambiguous environment and multi tasking
• High level of professionalism, energy and sense of urgency to “make things happen”

In this role, you will

• Facilitate successful release of system enhancements / new functionalities from development to production
• Create Release processes and documentation to minimize customer impact during changes
• Management of end to end UAT activities including test process management, team coordination and communication of test results
• Lead cross-functional team to support each Release project plan and post Release/Change review and coach other PM’s
• Work closely with project team to understand business requirements
• Review requirements documents to ensure that requirements are testable
• Develop test strategy, test plans, test cases, test scripts and test reports on multiple projects of varying size
• Create and maintain the test data for UAT scripts.
• Create, maintain, and report UAT metrics including SLAs and KPIs
• Validate that user expectations are achieved during the testing process
• Document and communicate UAT related risks to Project Management
• Coordinate smoke testing, facilitate sales environment planning and PROD refreshes, and review master data flows
• Facilitate triage calls and drive issues to resolution with IS&T and business partners to get closure on open issues
• Create and maintain overall UAT knowledge repository for the BPR team
• Provide UAT best practices and templates; Incorporate lessons learned to improve test planning and execution