General Manager

Robert's Maine Grill is seeking a General Manager. We are a successful Maine based Hospitality Group with other seafood restaurants in the Kittery, Kennebunkport and Ogunquit area. With our established restaurant group, there is ample support for you to expand your skills and continually grow with us.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to oversee the dining room, check-in with customers and manage staff at the registers. Back of the house management experience is essential, as you’ll make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

SALARY is very competitive and BENEFITS to those who are eligible as well.

Responsibilities to include but not limited to:

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Ensure compliance with sanitation and safety regulations
• Promote the brand in the local community through word-of-mouth and restaurant events
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Skills:

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant POS software
• Strong leadership, motivational and people skills

Furthermore, at First Serve Hospitality, our culture embraces promotion from within, creating opportunities for career growth and advancement. We have a base of support thru common commissary kitchen and seafood outlet that provides fresh seafood and sauces to our various restaurants, an established H2B and J1 program to supplement staffing for our kitchens and FOH and an upper management and ownership that is always available with a listening ear. We look forward to speaking with You!

Job Types: Full-time, Part-time, Seasonal

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person