Solutions Engineer, Implementation & Delivery
Quick facts
- Pay
- $150,000 - $200,000 per year
- Type
- Full-time
- Location
- New York City, San Francisco, or Austin, New York, California, or Texas
- Background
- Bachelor's degree
- Experience
- 3–7 years
- Skills
- SQL
- Industry
- Information Technology — 671 open jobs
- Visa in listing
- H-1B
- Apply
- Free to apply — never pay anyone for a job offer or visa sponsorship
Job description
Naijaluxemart is recruiting on behalf of a fast-growing AI and enterprise software company for a Solutions Engineer, Implementation & Delivery. The successful candidate will join a customer-facing technical team responsible for delivering complex SaaS implementations for enterprise customers. This role combines technical problem-solving, implementation ownership, API integrations, data migration, and direct customer engagement. You will work closely with customers from initial handoff through configuration, integration, testing, and go-live, while collaborating with Engineering, Product, Sales, and Customer Success teams.
Responsibilities
- Own end-to-end technical implementations from discovery and sales handoff through configuration, testing, and go-live
- Manage multiple enterprise customer implementations simultaneously
- Scope customer requirements and translate business needs into practical implementation plans
- Configure complex SaaS products based on customer workflows and operational requirements
- Work directly with APIs, system integrations, and customer data flows
- Support customer data migration, mapping, validation, and platform setup
- Troubleshoot technical implementation issues independently and coordinate with Engineering when required
- Work closely with Sales, Customer Success, Product, and Engineering teams throughout the implementation lifecycle
- Communicate technical concepts clearly to both technical and non-technical stakeholders
- Identify implementation risks and manage customer expectations throughout delivery
- Support customers during testing, launch, and transition into ongoing support
- Create implementation playbooks, templates, documentation, and internal processes
- Provide customer feedback to Product and Engineering teams to help improve the platform
- Travel to customer locations when required for implementation and relationship management
Requirements
- 3 to 7 years of experience in Solutions Engineering, Implementation Engineering, Technical Account Management, Technical Consulting, or a related customer-facing technical role
- Strong experience delivering post-sales SaaS implementations
- Proven experience owning technical implementations from discovery through go-live
- Experience working directly with enterprise customers and managing customer relationships
- Strong understanding of API integrations, system integrations, and data flows
- Experience managing multiple complex implementations simultaneously
- Technical undergraduate degree in Computer Science, Engineering, or a related technical field
- Strong technical problem-solving ability and comfort troubleshooting implementation issues independently
- Excellent written and verbal communication skills
- Ability to translate technical concepts for both technical and non-technical stakeholders
- Experience working cross-functionally with Engineering, Product, Sales, and Customer Success teams
- Ability to work independently in a fast-moving and ambiguous environment
- Willingness to work on-site 4 to 5 days per week
- Willingness to travel for customer implementations when required
Preferred Qualifications
- Experience with customer data migration and data mapping
- SQL proficiency
- Experience with Looker, Tableau, or similar business intelligence tools
- Experience implementing CRM, ERP, or configuration-heavy enterprise SaaS products
- Experience at a startup or other high-growth technology environment
- Experience with AI, automation, or enterprise software platforms
- Technical consulting experience involving hands-on implementation and customer delivery
- Experience creating scalable implementation processes, templates, and customer onboarding frameworks
Location and Work Arrangement
- New York City, New York
- San Francisco, California
- Austin, Texas
- On-site work arrangement
- Candidates are expected to work from the office 4 to 5 days per week
- Candidates must be willing to work from one of the listed locations or relocate
- Some customer travel is required
Compensation and Equity
- Competitive equity package
- Visa transfers are available for eligible candidates, including eligible H-1B transfers
This role is best suited to someone who combines strong technical ability with customer ownership and enjoys taking complex implementations from initial requirements through successful production launch. If you have experience owning post-sales SaaS implementations, working with APIs and customer data, and delivering complex enterprise projects, we would like to hear from you.
Pay: $150,000.00 - $200,000.00 per year
Work Location: In person
Visa sponsorship record
No public sponsorship records foundWe didn't find H-1B, H-1B1, E-3 or green card (PERM) filings under the name Naijaluxemart in the Department of Labor and USCIS data. That doesn't mean the job can't be sponsored — the company may file under a different legal name, be new to sponsorship, or sponsor a visa that isn't in these datasets (for example H-2B or J-1).
Tip: ask the recruiter early, in writing, which visa they sponsor and whether they cover the legal and filing fees.
Which visas can work for this job
Occupation: Engineers, All Other (SOC 17-2199) — estimated from the job title.
- Mentioned in the listing
H-1B
- H-1B cap-exempt employer
Regular cap-subject employer — a new H-1B needs to win the lottery in March (unless you already hold cap-counted H-1B status).
- TN (citizens of Canada and Mexico)
This kind of role may fit the USMCA profession “Engineer” — it depends on the actual duties. No lottery, no cap; you need the matching degree or license.
- E-3 (Australia) and H-1B1 (Chile, Singapore)
Same degree requirement as H-1B, but no lottery and a separate quota that is rarely filled.
- O-1 (extraordinary ability)
For candidates with awards, publications, press, a high salary or critical roles at distinguished organizations. No cap, no lottery; the employer files a petition.
- STEM OPT extension (F-1 students)
Requires an E-Verify employer. We didn't find this company in the E-Verify list — ask HR.
Salary vs prevailing wage
Level IV (fully competent)Engineers, All Other · New York (state median of areas). Annual prevailing wages set by the Department of Labor (OFLC).
| Level | Prevailing wage | H-1B lottery odds* |
|---|---|---|
| Level I | $74,558 | ~15% |
| Level II | $94,536 | ~31% |
| Level III | $114,535 | ~46% |
| Level IV | $134,222 | ~61% |
This job pays $150,000–$200,000 a year — that's Level IV (fully competent). In the wage-weighted H-1B lottery a Level IV registration gets 4 entries; estimated selection chance about 61% — better than average.
* Odds are DHS projections for the FY2027 wage-weighted lottery (actual results vary by year and employer). Since the FY2027 cap season the H-1B lottery is weighted by wage level: Level I = 1 entry, II = 2, III = 3, IV = 4. The level is set by the offered wage against the prevailing wage for the occupation and worksite. Separately, a $100,000 fee for new H-1B petitions for workers outside the US was announced in 2025; as of September 2026 a federal court ruling keeps it unenforceable while appeals continue — check the current status.
Sources: U.S. Department of Labor OFLC disclosure data (H-1B/H-1B1/E-3 LCA, PERM), OFLC prevailing wage data, USCIS H-1B Employer Data Hub, E-Verify participating employers. Data loaded: LCA FY2024–FY2026, PERM, USCIS Data Hub, OFLC wages; updated 2026-10-03. Employers are matched by name, so records of companies with similar names can occasionally be mixed up. This is general information, not legal advice — talk to an immigration attorney about your case.