ServiceNow DevOps Lead
Quick facts
- Type
- Full-time
- Location
- Chicago, IL
- Industry
- Information Technology — 671 open jobs
- Visa in listing
- H-1B
- Apply
- Free to apply — never pay anyone for a job offer or visa sponsorship
Job description
Job Title: ServiceNow DevOps Lead Developer
Location: Chicago (Hybrid)
Position Type: 12-Month Contract
Work Authorization: (USC / H1B)
Key Responsibilities
ServiceNow DevOps Development
- Design, develop, and implement ServiceNow DevOps solutions.
- Configure and support DevOps Change Velocity capabilities.
- Automate change request creation and approval workflows from CI/CD pipelines.
- Develop and maintain custom applications, workflows, and automation solutions.
- Configure policies and controls to support compliant software delivery processes.
- Translate business requirements into scalable ServiceNow solutions.
- Drive adoption of ServiceNow DevOps best practices across teams.
- Delivery of scalable, secure, and maintainable platform solutions.
DevOps Toolchain Integrations
- Design and implement integrations between ServiceNow and enterprise DevOps platforms.
- Integrate ServiceNow with tools such as: Azure DevOps, Jira, GitHub, GitLab, SonarQube.
- Develop integrations using: REST APIs, SOAP APIs, Integration Hub, Webhooks, Scripted REST APIs
- Configure and manage authentication mechanisms including OAuth and API tokens.
- Build reusable integration frameworks and components.
- Troubleshoot and optimize integration performance and reliability.
Pipeline and Change Automation
- Integrate CI/CD pipelines with ServiceNow Change Management.
- Automate Standard, Normal, and Emergency Change processes.
- Configure approval policies and risk-based change automation.
- Establish traceability across requirements, development, testing, deployment, and change activities.
- Implement deployment governance and compliance controls.
- Reduce manual intervention through intelligent automation.
- Support end-to-end release orchestration and deployment visibility.
Technical Leadership
- Lead technical design discussions and architecture reviews.
- Provide guidance to developers on ServiceNow development best practices.
- Conduct code reviews and ensure adherence to coding standards.
- Mentor and coach development teams.
- Collaborate with Solution Architects, Enterprise Architects, and Platform Owners.
- Review and validate technical solution designs and integration strategies.
- Support estimation, sprint planning, and technical roadmap discussions.
- Identify and mitigate technical risks and dependencies.
Visa sponsorship record: iTek People Inc.
Sponsors actively| Fiscal year | H-1B LCAs | USCIS approvals | USCIS denials | PERM |
|---|---|---|---|---|
| FY2026 | 1 | 2 | 0 | — |
| FY2025 | 4 | 1 | 0 | 1 |
| FY2024 | 4 | 3 | 0 | — |
✔ iTek People Inc. filed 5 H-1B applications for this kind of role (Software Developers) in the period above.
Roles they sponsor most
- technical project manager2 LCAs · median $136k
- product owner1 LCA · median $125k
- sap consultant1 LCA · median $123k
- software developer1 LCA · median $116k
- software engineer1 LCA · median $81k
Which visas can work for this job
Occupation: Software Developers (SOC 15-1252) — estimated from the job title.
- Mentioned in the listing
H-1B
- H-1B cap-exempt employer
Regular cap-subject employer — a new H-1B needs to win the lottery in March (unless you already hold cap-counted H-1B status).
- TN (citizens of Canada and Mexico)
This kind of role may fit the USMCA profession “Computer Systems Analyst (or Engineer, for engineering-degree holders)” — it depends on the actual duties. No lottery, no cap; you need the matching degree or license.
- E-3 (Australia) and H-1B1 (Chile, Singapore)
Same degree requirement as H-1B, but no lottery and a separate quota that is rarely filled.
- O-1 (extraordinary ability)
For candidates with awards, publications, press, a high salary or critical roles at distinguished organizations. No cap, no lottery; the employer files a petition.
- STEM OPT extension (F-1 students)
Requires an E-Verify employer. We didn't find this company in the E-Verify list — ask HR.
- Green card (EB-2 / EB-3 via PERM)
Filed 1 PERM labor certification: they have a track record of sponsoring permanent residence.
Salary vs prevailing wage
Software Developers · Chicago-Naperville-Elgin, IL-IN. Annual prevailing wages set by the Department of Labor (OFLC).
| Level | Prevailing wage | H-1B lottery odds* |
|---|---|---|
| Level I | $92,789 | ~15% |
| Level II | $117,083 | ~31% |
| Level III | $141,398 | ~46% |
| Level IV | $165,693 | ~61% |
The listing has no salary, so we can't place it on a wage level. Ask the employer which wage level they'd file at: Level III–IV registrations get 3–4 entries in the H-1B lottery.
* Odds are DHS projections for the FY2027 wage-weighted lottery (actual results vary by year and employer). Since the FY2027 cap season the H-1B lottery is weighted by wage level: Level I = 1 entry, II = 2, III = 3, IV = 4. The level is set by the offered wage against the prevailing wage for the occupation and worksite. Separately, a $100,000 fee for new H-1B petitions for workers outside the US was announced in 2025; as of September 2026 a federal court ruling keeps it unenforceable while appeals continue — check the current status.
Sources: U.S. Department of Labor OFLC disclosure data (H-1B/H-1B1/E-3 LCA, PERM), OFLC prevailing wage data, USCIS H-1B Employer Data Hub, E-Verify participating employers. Data loaded: LCA FY2024–FY2026, PERM, USCIS Data Hub, OFLC wages; updated 2026-10-03. Employers are matched by name, so records of companies with similar names can occasionally be mixed up. This is general information, not legal advice — talk to an immigration attorney about your case.