ServiceNow DevOps
Quick facts
- Type
- Full-time
- Location
- Chicago, IL
- Industry
- Information Technology — 671 open jobs
- Visa in listing
- H-1B
- Apply
- Free to apply — never pay anyone for a job offer or visa sponsorship
Job description
Job Title: ServiceNow DevOps Lead Developer
Location: Chicago (Hybrid)
Position Type: 12-Month Contract
Work Authorization: (USC / H1B)
Job Summary
We are seeking an experienced ServiceNow DevOps Lead Developer to lead the design, development, and implementation of ServiceNow DevOps solutions and enterprise integrations. The ideal candidate will drive DevOps transformation initiatives by integrating ServiceNow with CI/CD and Agile toolchains, automating change management processes, and establishing scalable development standards.
This role requires strong technical leadership, hands-on development expertise, integration experience, and the ability to collaborate with architects, developers, DevOps engineers, and business stakeholders to deliver enterprise-grade solutions.
Key Responsibilities
ServiceNow DevOps Development
- Design, develop, and implement ServiceNow DevOps solutions.
- Configure and support DevOps Change Velocity capabilities.
- Automate change request creation and approval workflows from CI/CD pipelines.
- Develop and maintain custom applications, workflows, and automation solutions.
- Configure policies and controls to support compliant software delivery processes.
- Translate business requirements into scalable ServiceNow solutions.
- Drive adoption of ServiceNow DevOps best practices across teams.
- Delivery of scalable, secure, and maintainable platform solutions.
DevOps Toolchain Integrations
- Design and implement integrations between ServiceNow and enterprise DevOps platforms.
- Integrate ServiceNow with tools such as: Azure DevOps, Jira, GitHub, GitLab, SonarQube.
- Develop integrations using: REST APIs, SOAP APIs, Integration Hub, Webhooks, Scripted REST APIs
- Configure and manage authentication mechanisms including OAuth and API tokens.
- Build reusable integration frameworks and components.
- Troubleshoot and optimize integration performance and reliability.
Pipeline and Change Automation
- Integrate CI/CD pipelines with ServiceNow Change Management.
- Automate Standard, Normal, and Emergency Change processes.
- Configure approval policies and risk-based change automation.
- Establish traceability across requirements, development, testing, deployment, and change activities.
- Implement deployment governance and compliance controls.
- Reduce manual intervention through intelligent automation.
- Support end-to-end release orchestration and deployment visibility.
Technical Leadership
- Lead technical design discussions and architecture reviews.
- Provide guidance to developers on ServiceNow development best practices.
- Conduct code reviews and ensure adherence to coding standards.
- Mentor and coach development teams.
- Collaborate with Solution Architects, Enterprise Architects, and Platform Owners.
- Review and validate technical solution designs and integration strategies.
- Support estimation, sprint planning, and technical roadmap discussions.
- Identify and mitigate technical risks and dep
Visa sponsorship record: iTek People Inc.
Sponsors actively| Fiscal year | H-1B LCAs | USCIS approvals | USCIS denials | PERM |
|---|---|---|---|---|
| FY2026 | 1 | 2 | 0 | — |
| FY2025 | 4 | 1 | 0 | 1 |
| FY2024 | 4 | 3 | 0 | — |
✔ iTek People Inc. filed 5 H-1B applications for this kind of role (Software Developers) in the period above.
Roles they sponsor most
- technical project manager2 LCAs · median $136k
- product owner1 LCA · median $125k
- sap consultant1 LCA · median $123k
- software developer1 LCA · median $116k
- software engineer1 LCA · median $81k
Which visas can work for this job
Occupation: Software Developers (SOC 15-1252) — estimated from the job title.
- Mentioned in the listing
H-1B
- H-1B cap-exempt employer
Regular cap-subject employer — a new H-1B needs to win the lottery in March (unless you already hold cap-counted H-1B status).
- TN (citizens of Canada and Mexico)
This kind of role may fit the USMCA profession “Computer Systems Analyst (or Engineer, for engineering-degree holders)” — it depends on the actual duties. No lottery, no cap; you need the matching degree or license.
- E-3 (Australia) and H-1B1 (Chile, Singapore)
Same degree requirement as H-1B, but no lottery and a separate quota that is rarely filled.
- O-1 (extraordinary ability)
For candidates with awards, publications, press, a high salary or critical roles at distinguished organizations. No cap, no lottery; the employer files a petition.
- STEM OPT extension (F-1 students)
Requires an E-Verify employer. We didn't find this company in the E-Verify list — ask HR.
- Green card (EB-2 / EB-3 via PERM)
Filed 1 PERM labor certification: they have a track record of sponsoring permanent residence.
Salary vs prevailing wage
Software Developers · Chicago-Naperville-Elgin, IL-IN. Annual prevailing wages set by the Department of Labor (OFLC).
| Level | Prevailing wage | H-1B lottery odds* |
|---|---|---|
| Level I | $92,789 | ~15% |
| Level II | $117,083 | ~31% |
| Level III | $141,398 | ~46% |
| Level IV | $165,693 | ~61% |
The listing has no salary, so we can't place it on a wage level. Ask the employer which wage level they'd file at: Level III–IV registrations get 3–4 entries in the H-1B lottery.
* Odds are DHS projections for the FY2027 wage-weighted lottery (actual results vary by year and employer). Since the FY2027 cap season the H-1B lottery is weighted by wage level: Level I = 1 entry, II = 2, III = 3, IV = 4. The level is set by the offered wage against the prevailing wage for the occupation and worksite. Separately, a $100,000 fee for new H-1B petitions for workers outside the US was announced in 2025; as of September 2026 a federal court ruling keeps it unenforceable while appeals continue — check the current status.
Sources: U.S. Department of Labor OFLC disclosure data (H-1B/H-1B1/E-3 LCA, PERM), OFLC prevailing wage data, USCIS H-1B Employer Data Hub, E-Verify participating employers. Data loaded: LCA FY2024–FY2026, PERM, USCIS Data Hub, OFLC wages; updated 2026-10-03. Employers are matched by name, so records of companies with similar names can occasionally be mixed up. This is general information, not legal advice — talk to an immigration attorney about your case.